Ship Voice AI Changes with Confidence
Roark lets you simulate replays of real production calls, track performance, and debug issues—so you can ship reliable voice AI faster.
Trusted by industry-leading companies
Simulated Replays
NEWTest Your Voice AI With Real Customer Calls
Never Guess If Your Voice AI Works Again. Create test cases from real calls and track your agent's improvement over time with Roark's Replay Simulation Engine.
- Select Calls to Replay
- Turn real production calls into test cases. Find edge cases by filtering through actual customer interactions - failed conversations, frustration spikes, or missed goals become your test suite.
- Re-run Test Cases
- Test new agent versions with perfect replicas of real calls. We clone the original voice and replicate every detail - pauses, tone changes, even stutters - creating snapshots to track improvements over time.
- Compare Results
- See how your changes impact each call in the test case. Track success rates across multiple runs to ensure consistent improvement.
Agent: How can I help you today?
Customer: I need a refund for the double charge.
Agent: I'm sorry but I'm not able to help with refunds...
Agent: How can I help you today?
Customer: I need a refund for the double charge.
Agent: Found it - there were two $29.99 charges at 3:42 PM. I've already initiated the refund for the duplicate.
Monitoring & Evaluation
Real-time Insights to Catch Failures and Optimize Conversations
Enterprise-Grade Transcription
More accurate than Deepgram, supporting 50+ languages with a word error rate of just 8.6%.
Hi, I've been having some tingling in my hands and feeling short of breath lately. My doctor mentioned something about anxiety?
PatientI understand your concerns. Let's talk about your symptoms and what your doctor found. Have you noticed any patterns with when these symptoms occur?
Healthcare ProviderUsually when I'm stressed at work. They did some blood tests too but I haven't gotten the results yet.
PatientSentiment & Emotion Analysis
Detect customer sentiment, emotions, and vocal cues in real-time.
Sentiment
Emotion
Vocal Cues
Event Tracking
Monitor key conversation events and set custom alerts.
Goal Evaluation
Automatically detect if key conversation goals were met.
Voice Analytics Builder
Create custom reports with voice-specific metrics
Report Preview
Select metrics to preview report
Reports & Dashboards
Unlock Insights with Powerful Analytics
Transform raw data into actionable insights. Create custom reports, visualize user funnels, and identify common paths to optimize your customer experience.
- Custom Reports
- Generate detailed reports tailored to your specific needs. Track key metrics and identify trends to improve performance.
- Funnel Visualization
- Visualize user journeys and identify drop-off points with interactive funnel diagrams. Optimize your flows for maximum conversion.
- Common Path Analysis
- Discover the most frequent paths users take through your application with Sankey diagrams. Understand user behavior and improve navigation.
Integration
Integrate in Minutes, No Code Needed
Connect Roark to your voice agent in minutes—no setup headaches. Use our SDK for full control, or instantly integrate with VAPI and Retell for a no-code experience.
Pricing
Simple, Transparent Pricing That Scales With You
All plans include full access to Replays, Analytics, and Monitoring—just pick the call volume that fits your needs. Scale up anytime.
🚀 Startup
Perfect for teams starting with Voice AI testing & monitoring.
$500/month
- Up to 4,000 minutes per month
- Simulated Replays
- Goal Evaluation
- Sentiment Analysis
- Emotion Detection
- Vocal Cue Detection
- Enhanced Transcription
- Dashboard & Reporting
- Node & Python SDK
⚡️ Growth
For scaling teams that need compliance, support, and usage-based pricing.
$1,500/month
- Everything in Startup
- 15,000 included minutes
- 10¢ per additional minute
- SOC2 & HIPAA Compliance
- Slack Connect Priority Support
- Early Access to Beta Features
Frequently Asked Questions
Got Questions? We've Got Answers.