The QA + Observability Layer for Voice AI
Monitor live calls, run simulations at scale, and turn failures into tests. Built for teams shipping reliable voice agents.
Trusted by leading Voice AI teams
10M+ minutes processed and counting
Companies like Radiant Graph, Podium, Aircall, and BrainCX rely on Roark to ship reliable voice agents
Monitoring & Evaluation
Complete visibility into every voice interaction
Capture 40+ built-in call metrics, analyze multi-speaker conversations, and run evaluators on demand or automatically
40+ Built-in Metrics & Events
Track latency, instruction-following, repetition detection, sentiment, and more - or define your own custom metrics
Custom Events Detected
Failed payment processing detected - webhook sent to Slack
Multi-Speaker Analysis
Support for calls with up to 15 speakers, with automatic speaker identification and analysis
Conference Call Analysis
6 speakers identified • 47min duration
Talk Time Distribution
Emotion Models
✓
Vocal Cues
✓
Fine-tuned ASR
✓
Best-in-Class Evaluators
Run comprehensive evaluations on-demand via UI or automate via SDK/API
HIPAA compliant
Deviated from script
Called incorrectly
🤖 Automated via webhook • Runs on every call completion
Dashboards, Reports & Alerts
Build custom dashboards, schedule reports, set up alerts, and trigger webhooks to keep your team in the loop
Custom Dashboards
Real-time
Scheduled Reports
Automated
Smart Alerts
Threshold-based
Webhooks
Integrations
Simulations & Testing
PRE-DEPLOYMENTTurn Failed Calls Into Repeatable Tests
Run end-to-end simulations that stress-test your agents across real-world scenarios. Automatically generate test cases from live calls and ensure your improvements stick.
- End-to-End Testing
- Test both inbound and outbound agents over phone or WebSocket - exactly how real customers interact with your system.
- Graph-Based Conversations
- Define tests as conversation flows using our graph editor. Branch into edge cases and test variants for complete coverage.
- Configurable Personas
- Configure gender, language, accent, background noise, speech patterns, emotion, intent clarity - even backstories.
Conversation Flow
85%
Success Rate
247
Tests Run
12
Edge Cases
One-Click Native Integrations
Connect your voice platform in seconds, not hours
🚀 All integrations include automatic call capture, real-time metrics, and instant dashboards
Developer-First Integrations
The Easiest Integrations on the Market
Connect in seconds with one-click integrations for VAPI, Retell, LiveKit, and Pipecat. Or use our first-class SDKs in Node & Python for complete control.
Pricing
Simple, Transparent Pricing That Scales With You
All plans include full access to monitoring, simulations, and evaluators—just pick the volume that fits your needs. Scale up anytime.
🌱 Startup
Best for teams with up to 5,000 call minutes monthly
$500/month
- 50,000 free monthly credits
- Live call observability 10 credits/min
- Simulations 15 credits/min
- Custom metrics, events & evaluators 2 credits/call
- All 40+ built-in metrics included
- Sentiment, emotion & vocal cue detection
- Automatic generation of scenarios, personas & evaluators
- Schedules, alerts, webhooks & API integrations
- Dashboards & automated reports
🚀 Growth
Best for organizations with up to 12,000 call minutes monthly
$1,200/month
- Everything in Startup
- 120,000 free monthly credits
- Live call observability 6 credits/min (40% off)
- Simulations 12 credits/min (20% off)
- Custom metrics, events & evaluators 1.5 credits/call (50% off)
- SOC2 & HIPAA compliance
- Priority support
- Early access features
🏢 Enterprise
For high-volume operations needing custom solutions
Custom solution
- Everything in Growth
- Custom credit packages
- Maximum volume discounts
- Dedicated support team
- Custom integrations
- SLA guarantees
- On-premise deployment options
Frequently Asked Questions
Got Questions? We've Got Answers.